How To Restore Windows When Windows Cannot Start Normally
Learn how to restore Windows when Windows cannot start normally. For more information on using Microsoft system restore (Windows 10, 8), visit our support site: https://support.hp.com/us-en/document....
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Follow these steps to restore Windows when Windows cannot start normally:
- Shut down the computer, or, press and hold the Power button until the computer shuts off.
- After a few seconds, turn the computer back on, and then press the F11 key repeatedly to open the Advanced Startup Options menu.
- If prompted, choose your Language, and keyboard layout.
- Select Troubleshoot, Advanced options, and then System Restore.
- Choose an account and if prompted, enter the account password.
- Select Continue to open System Restore.
- Select Next, and then choose a restore point from a time when Windows started normally.
- To view all available, restore points, select the check box next to Show more restore points, and then make a selection from the list.
- Any programs that were added since the last restore point will be deleted and any that were removed will be restored.
- To view the programs and drivers affected, select Scan for affected programs.
- Take note of any programs that you might want to reinstall or uninstall after the recovery completes, and then select Close.
- Select Next, confirm the restore point, and then select Finish.
- Since System Restore cannot be interrupted, do not proceed without having enough time to perform the restoration.
- If you are restoring an HP notebook, plug in the power cord directly in the computer.
- Select Yes in the prompt to initiate the restoration process.
- Follow any prompts to finalize the restore and return to Windows.
This video was produced by HP.
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